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I was very impressed with the process of getting our custom sliding door made. They friendly guys from Through the Glass took just a few minutes to measure the sliding door and returned in 3 weeks with the new door which was installed in less than half an hour. They also fixed the lock on our door which had been broken for years and carried the old piece of glass down to my storage room for me. We are very happy with the door itself, as are our four pets! Our big dog had it mastered almost immediately and our little dog took some coaxing but soon figured it out. Our cats appeared to not understand it for a while and then one day they just started using it. Typical cats. Now we can seal up the old hole in the wall dog door and keep our sliding door closed and the pets can still come and go. And without one of those inserts that make the opening awkwardly skinny for people when it is open... The glass sliding door behaves as it always has, but now the pets can go through it. It's the perfect solution!
Very friendly and timely service! Door looks amazing and the dogs love it!
Very pleased with my dog door! It has good insulation and very pleasing to the eye!
I’ve had my “through the glass door” doggie door for just over a year now. Jason did an excellent job when he installed it last November. I couldn’t be happier with it over the last year. It’s well worth the money because of the convenience, quality and aesthetics. I am so glad that I didn’t buy one of those dog door inserts for my sliding glass patio door. My puppy easily adapted to using it, and so have my kid’s dog’s that come to visit. I love the fact that I can close it at night or at other times.The double insulated flaps really work well in keeping the cold air out even when it’s windy and they’re easy to clean. II wouldn’t think twice about getting a “Through the glass dog door”. You won’t be disappointed, it’s worth the investment!
Amazing experience with Jason and Through the Glass Dog Doors. The door looks amazing and my pups are already using it with ease. The installation was very fast and done with great care. I wish I had gotten one sooner!
Great job! Very efficient! My dog loves it!
Jason was really great to work with! I had a pretty custom need which he was able to accommodate. The entire process was smooth and straightforward, and we now have an awesome dog door in our existing sliding glass. It is absolutely perfect. Secure, wind and weatherproof, looks great, and all of our dogs love it!
We are super pleased with the quality and our dog couldn’t be happier!
Our dog LOVES his new dog door. Through the Dog Door was prompt with estimate and install. Very professional with whole process. Highly recommend!
Great service , On install day the door was on in one hour.Came out better than I had imagined.I would definitely recommend them. I was going to install one myself but man am I glad I called these guys zero stress.
Great job by Jason on our Through the glass dog door. We previously had the standard panel dog door which was terribly energy inefficient and our kitchen was freezing on these cold wintery days. Though it was a tad expensive it’s been totally worth it. I highly recommend Jason and Through the Glass Dog Doors. Exceptional quality and highly professional !! We love our new dog door.!
We highly recommend Jason and Through the Glass Dog Doors. Jason offered superior customer service throughout the process. He was informative, prompt, and communicated well from start to finish. We are impressed with the quality of the product and the install. Thanks, Jason!
Thank you Jason!!!! We love our door!! Jason was so nice and professional he went above and beyond.
Quick and easy installation and has made a huge difference in convenience for us and our 3 dogs. Highly recommend!
Jason and team are super awesome! Very responsive, professional, and courteous! The door itself is very high quality and one of the nicest dog doors I’ve seen. Our pup and his people are very happy.
Jason did a very good job and even came back to deal with a touch-up issue. I recommend him highly.
Jason was extremely responsive to our inquiry, and delivered the final product not only on time, but it exceeded our expectations. High recommend Jason and his team for your reimagined dog door!
Did a great job with the dog door! The dogs love their new freedom. Very professional, reliable and great work!
Really happy with our new doggy door, and the dogs are too! Excellent customer service and very professional and Covid-safe installation. Our glass arrived 2 weeks earlier than originally quoted and Jason was a breeze to work with! Definitely recommend Through the Glass Dog Doors if you are looking for a high quality and space saving option for your pups.
We love our new dog door! Service was fast and professional, and the door is great. Our dog took to it within a day and seems to enjoy the freedom. Thank you!
Jason was so professional and quick to respond! The quality of his work is fantastic and he explained the whole process why there has to be a new door made as opposed to simply cutting the old door. He uses both energy efficient glass and an energy efficient dog door! It is one of the nicest looking dog doors we have ever had. We absolutely recommend his quick and kind service to others!
Amazing door, absolutely no draft when standing right next to it. Keeps the weather out and the heat in. And its amazing beginning able to have the whole sliding glass door back.
I had a considerable experience with Jason at Through the Glass Dog Doors! He was in constant communication with me through out the process. When he came to my home, he was kind, and considerate of his surroundings. When he was finished with the doggy door he cleaned up and disposed plus extra. Then took his time with me to ask and answer any thoughts or concerns to insure a flawless outcome! The door looks great, seals out all wind, and more importantly my two puppers love it as well! I would highly recommend Jason and Through the Glass Dog Doors!
Super professional and nice.
Very professional install. Well worth the money. Jason was very knowledgeable and nice. The door is way more energy efficient than the old panel insert. Looks gorgeous.
Jason is incredible. While this option is on the expensive side, the customer service and workmanship is more than worth it. You might wonder why you would spend $$ on a custom dog door? The quality of dog door you order surpasses anything you could buy online or at a big box store. There is NO draft that comes from this door and the flaps always close properly. You could settle for other options including a panel or whole new door but you will not get the value or longevity that you would with this option. Jason was prompt and communicative. He was honest about the life of my existing patio door and did not try to up sell me anything. Installation was 30 min and very clean. You will not regret your decision or find a better installer than Jason. This is not a paid review...all I got was a great new dog door in my existing glass and relief from cleaning up dog messes! Give him a call.
Jason went above and beyond helping me get my second dog door installed in my new kitchen door- Beautiful job and the dogs and I are so happy w the results!! Only way to make us all happy was "through the glass" !!!
Guy was the bees knees. 10 out of 10.
Works perfect. Keeps the weather out where it belongs.
Great value and high quality door with timely service!
The dog door in our sliding glass door has been a game changer for our pups! These guys were quick, professional, and recommended some extras without doing a hard upsell. Turnaround time was quicker than expected, and the door works great! I definitely recommend their product and service!
Awesome experience. It took a couple weeks to get the glass in but absolutely worth the wait and the $. The dog door itself is high quality and I don’t feel the drafts like I did with a single flap door. The dogs and humans are very happy.
Door works well. Easy process. On time for both appointments.
Jason provided excellent service from my point of contact through completion of my dog door project. Installation was very professionally done, the new door came in sooner than expected and out dog is very happy with the result. I highly recommend this company to anyone. You will not be disappointed!
Very high quality product. Installlation took about 35 min and is was very professional. Jason has a first class organization.
Jason was response and attentive from start to finish! He replied within 24 hours of my initial inquiry and scheduled an appointment within a week. I had several questions and it's clear he really knows his craft. The door was received within three weeks of our meeting. The day of the installation couldn't have taken more than an hour and it looked beautiful. The only issue we had was the lock on the door cover breaking within a week of installing it. Apparently this is quite rare and Jason immediately said he'd replace it. Overall I found Jason to be compentent, professional, and trustworthy; all qualities that are becoming harder and harder to find.
Very professional, excellent install in a timely fashion. We are pleased with our purchase!
Very professional, quick, honest and helpful. Jason was great to work with and had our new door installed right in the window he quoted. No more drafts coming in the house, dog adjusted quickly to the new door and we are very happy with the product and service.
They installed an excellent product. No cold air coming through, just a dog. Would highly recommend them.
Wonderful experience. Very happy with my doggy door that is in glass. It’s double flapped and I don’t feel wind blow through like one I put in in NY. The owner was responsive and dependable. A great experience and worth the money.
Jason is amazing and provided impeccable service . Door is high quality and looks very nice . Highly recommend.
Jason did a great job for us. The dog door has two flaps and seals nicely when our pup goes in and out. Also, because the entire glass door closes without gaps, our basement will be much warmer. I would definitely recommend this company to anyone.
Best investment for our family. She was using the door after 2 days and the quality is better than the door qe started with!
Fantastic! Timely response. Excellent product. I highly recommend Through The Glass!
Fast and easy.. the door works great for our boy. These guys knocked it out of the park
There was no good place in our house to put a dog door until we found Through The Glass Dog Doors. We've had our door for about two years and it has paid for itself many times over now that we don't have to board our dog somewhere else every day we go to work.
Great service, great product. We are very happy with our new door.
We had an excellent experience with Jason at Through the Glass Dog Doors From the initial estimate, to the door delivery and installation, Jason and his team were professional, respectful of our time, and very efficient and safety conscious. I would highly recommend them to anyone wanting to have a dog door installed.
Through the Glass responded quickly when I reached out looking for an in-door dog door. The service was prompt and efficient. My new door looks amazing and the dogs are happy with it. I appreciate the safety of being able to lock the sliding door and the dog door. Would definitely do use them again if I ever need another one.