We highly recommend Jason and Through the Glass Dog Doors. Jason offered superior customer service throughout the process. He was informative, prompt, and communicated well from start to finish. We are impressed with the quality of the product and the install. Thanks, Jason!
Jason was response and attentive from start to finish! He replied within 24 hours of my initial inquiry and scheduled an appointment within a week. I had several questions and it's clear he really knows his craft. The door was received within three weeks of our meeting. The day of the installation couldn't have taken more than an hour and it looked beautiful.
The only issue we had was the lock on the door cover breaking within a week of installing it. Apparently this is quite rare and Jason immediately said he'd replace it. Overall I found Jason to be compentent, professional, and trustworthy; all qualities that are becoming harder and harder to find.
Jason went above and beyond helping me get my second dog door installed in my new kitchen door- Beautiful job and the dogs and I are so happy w the results!! Only way to make us all happy was "through the glass" !!!
Through the Glass was fantastic! The scheduling process was easy. They made two visits to my house. The first was the measure. The second was to install. It took no time at all and saves me time every single day.
They were super friendly and professional. And, to top it off, the size of the dog door is perfect and the quality is the best I’ve seen.
Thanks to Through the Glass, I did not need to create a hole in the house. I am not sure who is happier, my dogs or me?
Great service , On install day the door was on in one hour.Came out better than I had imagined.I would definitely recommend them. I was going to install one myself but man am I glad I called these guys zero stress.
Jason was always prompt and explained the process of replacing the glass in our large sliding glass door. The door is western-facing, and we were concerned about the high winds up on the ridge where we are. The door seals tightly and hasn't needed the cover to keep the wind out. We highly recommend this dog door and Through the Glass Dog Door.
Jason with Through the Glass Dog Doors did an outstanding job for us. He was always prompt, polite, courteous and cleaned up after himself. Because our slider door was either not installed properly by the installers years ago or possibly the door along with the house settled/shifted it was not your typical job but with Jason’s experience and know how he was able to dismantle as well as install the new door without too much trouble. The door is beautiful and our pooch loves being able to come and go on her own. We would confidently recommend Jason with Through the Glass Dog Doors for your doggie door needs!
We had an excellent experience with Jason at Through the Glass Dog Doors From the initial estimate, to the door delivery and installation, Jason and his team were professional, respectful of our time, and very efficient and safety conscious. I would highly recommend them to anyone wanting to have a dog door installed.
The dog door in our sliding glass door has been a game changer for our pups! These guys were quick, professional, and recommended some extras without doing a hard upsell. Turnaround time was quicker than expected, and the door works great! I definitely recommend their product and service!
Jason provided excellent service from my point of contact through completion of my dog door project. Installation was very professionally done, the new door came in sooner than expected and out dog is very happy with the result. I highly recommend this company to anyone. You will not be disappointed!
I had a considerable experience with Jason at Through the Glass Dog Doors! He was in constant communication with me through out the process. When he came to my home, he was kind, and considerate of his surroundings. When he was finished with the doggy door he cleaned up and disposed plus extra. Then took his time with me to ask and answer any thoughts or concerns to insure a flawless outcome! The door looks great, seals out all wind, and more importantly my two puppers love it as well! I would highly recommend Jason and Through the Glass Dog Doors!
Really happy with our new doggy door, and the dogs are too! Excellent customer service and very professional and Covid-safe installation. Our glass arrived 2 weeks earlier than originally quoted and Jason was a breeze to work with! Definitely recommend Through the Glass Dog Doors if you are looking for a high quality and space saving option for your pups.
Awesome experience. It took a couple weeks to get the glass in but absolutely worth the wait and the $. The dog door itself is high quality and I don’t feel the drafts like I did with a single flap door. The dogs and humans are very happy.
Wonderful experience. Very happy with my doggy door that is in glass. It’s double flapped and I don’t feel wind blow through like one I put in in NY. The owner was responsive and dependable. A great experience and worth the money.
Very professional, quick, honest and helpful. Jason was great to work with and had our new door installed right in the window he quoted. No more drafts coming in the house, dog adjusted quickly to the new door and we are very happy with the product and service.
Great job by Jason on our Through the glass dog door. We previously had the standard panel dog door which was terribly energy inefficient and our kitchen was freezing on these cold wintery days. Though it was a tad expensive it’s been totally worth it. I highly recommend Jason and Through the Glass Dog Doors.
Exceptional quality and highly professional !!
We love our new dog door.!